We offer delivery services within 100 miles of our Houston Warehouse (77054).
1. Minimum Order Amount for Delivery
0-25 Miles from Our Warehouse; Minimum Order of $175
25+ Miles from Our Warehouse; Minimum Order of $250
2. Delivery Fee
Delivery fees are based on the zip code of where your items will be delivered. Actual fee will be provided upon providing full delivery address.
3. Delivery and Pick Up Hours
Deliveries and pick-up are made Monday through Sunday 8:00 am – 6:00 pm.
Pick up or deliveries outside of these hours will attract additional fees.
*After-hour additional fees can be waived if location allows for next day pick up.
4. Set Up:
We provide complimentary minimal set-up services. All set-up longer than 30 minutes will attract a charge of $25 per hour. Please ensure that the setup area is clear and accessible before our team arrives.
5. Non-First Floor Deliveries:
– If your event location is not on the first floor, please inform us in advance for us to provide.
– Additional charges apply for deliveries to non-first floor levels, or set-up locations further than 250 feet from the termination point on GPS.
6. Communication:
– We will confirm delivery details with you in advance.
– Please provide accurate contact information to facilitate smooth communication.
7. Damages and/or Missing Items:
– Please inspect the furniture upon delivery.
– Report any damages or missing items immediately to our delivery team.
– Customer is fully responsible for any damages to the rented items such as broken, damaged, permanent stains and/or stolen. A minimum damage fee of $50 will be charged upon return of damaged rental items. Damage fees vary per rental item. Damage fees must be paid upon return of items.
We have no minimum order amount for customer pick up.
1. Transportation
We ask that the customers have the proper vehicle (large SUVs, open bed trucks, box trucks etc) and transport equipment at pickup. If picking up more than 1 item, please bring blankets to avoid items from rubbing against each other and causing scratches during travel.
2. Pick up and return Hours:
All pick up and return has to be Monday- Friday 10am- 6pm. All items need to be returned no later than the following Monday between the hours of 9:00am and 2:00pm unless otherwise agreed upon by customer and SKR. A late fee of $50.00 per day will be charged to Client for all items returned after the agreed upon time.
3. We reserve the right to decline pick up if we do not see items properly secured.
*On pick up day, any additional items such as blankets/straps (if provided by us), weight bags, reinforcement legs, and screws MUST be returned with rentals on the designated return day. If items are missing on return day, a fee will be charged upon your arrival.
4. Damages and/or Missing Items:
– Please inspect the furniture upon pick-up
– Report any damages or missing items to warehouse staff
– Customer is fully responsible for any damages to the rented items such as broken, damaged, permanent stains and/or stolen. A minimum damage fee of $50 will be charged upon return of damaged rental items. Damage fees vary per rental item. Damage fees must be paid upon return of items.
By engaging our services, you agree to adhere to this delivery policy.
We appreciate your understanding and cooperation in making your party a delightful and stress-free experience!